Quality Assurance
Inn Connections offers quality insurance inspections and assistance to individual properties or organizations. Our inspections cover all aspects of the inn:
Guest Service and Communications
Guest contact is important, from the moment they view your website, hear your voice on the phone or follow directions to your inn, every point of contact matters. Evaluate your guest experience from that first point of contact through the Check In Procedure until they leave their key and say good bye. Great communication builds repeat business.
- Website
- Guest Communications
- Check in and Check out procedures
Health and Safety
Guests deserve and expect a safe and healthy stay. Step outside the standard Health Department Inspection and go above and beyond your guests expectations by implementing the best practices in health and safety in all aspects of you inn.
- Food Handling, Storage and Preparation
- Proper Licensing
- Best Industry Practices
- Proper bathroom set up and cleanliness
- Create a safe and comfortable guest room
- Evaluate and create an emergency plan
Green Innkeeping
Going green is no longer just a trend. Innkeepers and guests alike are looking for green alternatives. Evaluate your inn and discover ways to add value, save money and create a green environment.
- 25 point Green Evaluation
- Green Innkeeping Plan created to suit the individual inn
Associations benefit from having properties that are inspected and approved. Contact us today to discuss creating a Quality Assurance Plan for your organization.
